Question 1

Where are you located?

Accepted Answer

Our clinic is based at The Old Brewery, Castle Eden, TS27 4SU.

Question 2

Who performs the treatments?

Accepted Answer

All treatments are carried out by Paula Harris, a Qualified Independent Aesthetics Nurse and Independent Nurse Prescriber with a BSc (Hons) Degree in Nursing and 17 years of NHS experience.

Question 3

What treatments do you offer?

Accepted Answer

We offer advanced aesthetic treatments including anti-wrinkle injections, dermal fillers, skin boosters, Profhilo, Polynucleotides, microneedling, chemical peels and fat dissolving treatments.

Question 4

Are consultations required before treatment?

Accepted Answer

All clients must attend a consultation before treatment so Paula can assess your suitability, discuss your goals and create a personalised treatment plan.

Question 5

Will results look natural?

Accepted Answer

Yes. Our entire approach is centred on subtle, natural-looking results that enhance your features rather than change them.

Question 6

How long do treatments take?

Accepted Answer

Most treatments take around 30 to 60 minutes depending on the procedure. Your consultation will outline expected timings for your specific treatment.

Question 7

How long do results last?

Accepted Answer

Results vary depending on the treatment and the individual. Paula will discuss expected longevity and any maintenance recommendations during your consultation.

Question 8

Are treatments safe?

Accepted Answer

All treatments are carried out in a clinical setting by a medically trained nurse prescriber, following thorough consultation and assessment.

Question 9

Is there any downtime?

Accepted Answer

Downtime varies depending on the treatment. Some mild redness, swelling or bruising can occur and typically settles within a few days.

Question 10

Do you offer aftercare support?

Accepted Answer

Yes. Full aftercare advice is provided after every treatment and ongoing support is available should you need it.

Question 11

What happens if I experience side effects?

Accepted Answer

Mild swelling, redness or bruising can happen and is normal. If you have any concerns, please contact the clinic and Paula will advise on the best next steps.

Question 12

How do I book an appointment?

Accepted Answer

Appointments can be booked online via our secure booking system at any time, or by getting in touch via email.

Question 13

What if I need to cancel or reschedule?

Accepted Answer

We require at least 48 hours' notice to cancel or reschedule an appointment. This allows us to offer your slot to another client.

Question 14

Do I need to pay a deposit?

Accepted Answer

Some appointments may require a deposit. This will be confirmed at the time of booking.

Question 15

Do you offer training courses?

Accepted Answer

Yes. Paula offers professional aesthetic training for qualified medical professionals. Please get in touch for further information on current courses.

Your questions,
answered

Still have a question?

Your questions,answered

Still have a question?

Your questions,
answered